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Leadership

McKay Thomas, CEO

Born in Glendale, CA, but raised across Washington, Idaho and Utah. He got his start early selling homemade toys to schoolmates in 3rd grade. At 17, while still in high school, he helped start a call center to help people refinance their FHA loans. At 18, just before leaving on a two-year Mormon mission to England, he helped start now America’s largest online pool table retailer PoolTables.com. After exiting that venture, he moved to Sao Paulo, Brazil where he co-founded Baby.com.br and Dinda.com.br, two of the largest ecommerce companies in their spaces in Brazil. In Jan 2013, he moved from SP to SF to start First Opinion. As an adventure traveler he’s been a part of several feats, including in 2015, when he was part of the first kayak expedition to paddle from Cuba to Florida.

Jay Marcyes, CTO

Born in Bloomington, IN, in 1979 but raised between Milpitas, CA and Bountiful, UT. After graduating from Brigham Young University in Computer Science, he was accepted into Law School at George Washington. After moving to DC, he ultimately decided to instead start a consumer tech company in Silicon Valley. He sold it 5 years later and feels like he dodged a bullet. Jay has hiked both the Appalachian trail and across Europe.

Tom Frosheiser, COO

Tom has spent over 30 years in the healthcare space spanning population health, disease management, specialty pharmacy, homecare, medical devices and managed care. Most recently, he co-lead the development and rapid growth of Phytel, a tech enabled population health company which was acquired by IBM. Prior to Phytel, Tom was COO at Accordant, a specialty disease management and behavior change company, which he helped grow leading to its acquisition by CVS Caremark. He has been involved in numerous start-ups and early stage healthcare ventures responsible for Finance, Operations, Admin, Strategy and Client Experience. Tom lives in NC but spends his free time outdoors at his place in Montana fly fishing, elk hunting, hiking, and skiing.

Bill Hudenko, CSO

Bill was born in Ridgewood, NJ, but grew up in Albuquerque, NM. Although initially interested in medicine (both his grandparents were physicians) he discovered a passion for psychology while at the University of Michigan. He then went on to earn his M.A. and Ph.D. in clinical psychology at Vanderbilt and then his PostDoc at Dartmouth. Bill was a professor by 27 and has held positions at Cornell University, Ithaca College, and most recently Dartmouth College. Bill has a strong interest in the vocal expression of emotion and is one of the world’s experts on the production of laughter in children. His work has been featured both in scientific journals and in media outlets such as the Discovery Channel, NBC, MSNBC, LiveScience, and NPR. He started Incente in 2012 to change the delivery of mental health care in the US and beyond.

Alexa Bisinger, VP Health Services

Originally from the Chicago 'burbs (Naperville), Alexa decided she wanted to be a physician and work with refugees on the Thai-Burmese border after watching a movie ("Beyond Rangoon") in 7th grade. Between 4-H, Fulbright, and her academic and professional training, Alexa has lived in Japan, Ecuador, Colombia, Tanzania, and France, and worked on projects with organizations in Cambodia and Democratic Republic of Congo. Alexa is passionate about developing innovative ways to provide health services to communities in need. She applies her experiences in Emergency Medicine, business, ethnography and human centered design to fuel cross disciplinary innovation in Health Services. She has run more than 10 marathons and hopes to qualify for the Boston Marathon someday.

Rick Johnson, VP Business Development

Rick was born in Vermont, lived all over the east coast and graduated from the US Naval Academy. He also graduated from the Fletcher School of Law and Diplomacy at Tufts University, Vermont Law School, and US Naval College. Rick served 30 years in the US Marine Corps as an aviator, intelligence officer, squadron commanding officer, an inspector general for the US Secretary of Defense, and chief of staff for the Marine Reserves. In addition, he was an assistant attorney general for the state of Vermont, taught strategy and planning at the US Naval War College, served as associate director of The Dartmouth Institute (a health policy think tank), and created an innovation center at a major care system in New Hampshire. Rick has visited over 40 countries and 6 continents.

Rachel Steed, Senior Product Manager

Rachel joined First Opinion from Altius Education, an edtech startup, in 2013. She was team member number 5 and joined prior to launch. Starting with daily operations, she worked with both the development team and the doctor network, writing the first version of the training program still in use today. As needs evolved, her role grew to various areas including usability testing, customer feedback, doctor recruiting, quality assurance, development process management and keeping the team sane with her lovely morning vocals. Her ability to focus on the problem and work with others to discover solutions together led her to establish the process for guiding product decisions within First Opinion.

Top Investors from Healthcare & Technology

Brian Chee, Polaris Partners

Tony Conrad, True Ventures

Gary Swart, Polaris Partners

Sundeep Peechu, Felicis Ventures