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Our Parking Assistant feature is designed to ensure that parked vehicles do not create obstructions, block access, or pose risks to pedestrians. To comply with this, we kindly request riders to submit a photo of how their vehicle is parked at the end of their ride.

Here's a breakdown of why this is important and how it contributes to a seamless and safe parking experience: 

• Verification of correct parking: When parking, please capture both the Voi vehicle and its surroundings. This enables our Parking Assistant to confirm that you have parked correctly, adhering to local requirements. This measure is in place to maintain the safety and accessibility of our streets.
• Addressing incorrect parking: The warning you may have received about your parking photo serves as a reminder of the importance of this practice. Good parking photos empower us to guide riders on safe parking practices and promptly rectify wrongly parked vehicles.
• Analysing parking challenges: Your good parking photos are of immense value to us. They significantly contribute to analysing parking challenges and consistently enhancing our service. We aim for our users to enjoy a hassle-free parking experience, and the insights from these photos assist us in keeping our streets safe and tidy.

Repeated violations of parking photo requirements may incur fees.