Sustainability

Our commitment towards the climate and environment is fundamental to the entire business.

Cities made for living, free from noise and pollution

Micromobility has the potential to help decarbonise urban transportation by providing alternatives to cars and improving access to public transportation.

We take a holistic approach to address our environmental footprint and strive to always improve our sustainability practices.

Important steps so far

Enhanced access to mobility

Shared micromobility provides a convenient complement to the public transport network, enhancing citizens' access to sustainable transportation. For example, 55% of riders typically combine their e-scooters trip with public transport, per our user survey.

New battery technology

Swappable batteries have led to significant reductions in emissions, energy consumption and contribution to traffic congestion. Batteries are swapped directly on the street, and only the used batteries must be transported for charging.

Circular vehicle program

Through our circular vehicle program, we have managed to increase the operational lifespan of our fleet from less than one year back in 2018, to an average five-year lifespan for our V5 model in 2022, verified by a third party.

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Enhanced access to mobility

New battery technology

Circular vehicle program

We are committed to measuring and reducing our impact on the environment.

Measuring emissions

We are committed to accountability and transparency. We invest in measuring our carbon footprint and the lifecycle impact of our vehicles. Our partner, Emitwise helps us measure our scope 1-3 emissions and we worked with Brightside to estimate the lifecycle emissions linked to our vehicles. These assessments help us prioritise our efforts to efficiently reduce our environmental impact.

Reducing emissions

Our Environmental Action Plan sets reduction targets for each vehicle lifecycle stage. Transitioning to circular economy practices and renewable energy are our guiding principles. Key focus areas include extending vehicle lifecycle, improving repairs and reuse of spare parts, refurbishment and second life programs for batteries and vehicles. With regards to operations, our target is to transition to zero emission operations powered by renewable energy in all of our cities.

We are working to make our service fully circular with zero waste by 2025.

Rethink

Shared vehicles can be more efficiently used during their lifetime, enabling a resource-efficient transition to low-carbon mobility. We continue to innovate and develop our service to increase access to shared mobility.

Reinvent

We have in-house R&D for vehicle development, working closely with our suppliers to reinvent vehicle design and minimise resource use. We have extended the lifespan of our scooters to five years, and improved battery lifespan thanks to smarter charging.

Repair

Maintenance and repairing is an essential part of extending our vehicles' lifespan. We work with employed and trained staff who have contributed to improving our retention rate with spare parts sourced in Europe.

Reuse

We reuse components and spare parts as much as possible. For instance, nearly all of our spare parts are reused to repair other vehicles or parking racks. Plastic and rubber are reused for tactile strips for our parking racks and corrals.

Repurpose

We refurbish our older vehicles and re-sell them to other companies to extend their lifespan. We also work with partners to give batteries a second life for energy storage.

Recycle

When no repurposing or reuse within Voi’s value chain is possible, materials are recycled with support from our recycling partners. All our waste is recycled through our local recycling partners, and we work towards a 0% landfill rate.