Safety guidelines
Road safety is everyone’s responsibility and it starts with you. Let’s get it right!
The basics
ALWAYS
wear a helmet.
NEVER
ride under the influence.
ONLY
one person at a time per vehicle.
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ALWAYS
wear a helmet.
NEVER
ride under the influence.
ONLY
one person at a time per vehicle.
It starts with you
Be sure to know the rules of the road before you set off. Stick to the bike lane or close to the side curb, and stay off pavements as well as roads with speeds over 50 km/h. Be aware of surrounding traffic, especially at intersections.
Boost your skills and confidence
RideSafe Academy teaches you local e-scooter and e-bike traffic rules and rider safety in a fun and engaging online format. The courses are free and available in several languages.
Start off slow
New to electric scooters? Start off slow by capping the maximum speed with reduced-speed mode. Simply turn it on in the Voi app before you set off.
We’ve got you covered
Your safety is our top priority – but accidents can still happen. That’s why we offer free insurance to all our users through Europe’s leading insurers.
Safety events
Join one of our occasional safety events, featuring a range of activities from hands-on training sessions to convenient webinars you can attend from home. Participants often receive rewards like helmets or ride credits.
Latest news
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