How Voi Reach works
REVOLUTIONARY AI-ENHANCED SUPPORT
We have solved the problem of access to certain behavioral health services by providing our revolutionary connected care tool, Voi Reach.
Using cutting-edge, AI-augmented technology, Voi Reach is designed to provide continuous support for patients in need. Voi Reach can deliver instantaneous, 24/7 feedback and guidance for patients with behavioral health needs. It can also provide assessments, educational materials, and AI-guided insights. Unlike other systems, Voi Reach also provides the unique capability to assist caregivers and care team members in a patient’s life, thus dramatically increasing the effectiveness of the tool.
TRAINED BEHAVIORAL HEALTH COACHES
Voi Reach integrates a Voi Behavioral Health Coach (BHC) with a patient’s natural support network to optimize ongoing support and care. The BHC provides access to 24/7 contact with the patient and his/her care team through the Reach messaging platform. BHCs are specially trained to assist patients and to train individuals in the natural support network to be effective listeners and care team members.
BUILDING A PERSONALIZED CARE TEAM
BHCs are specifically trained to help reduce suicides and provide support for various behavioral health issues through a combination of empirically-tested therapeutic frameworks that promote resilience and protect against suicide. BHCs can send messages, educational resources, or assessments in real time.
As part of our unique engagement model, we offer the capability to enhance support after treatment by connecting the BHC and the patient with the individual’s care team (friends, family, community members, care providers). Once the patient signs a release of information (ROI), the BHC can speak with and guide care team members.
ENGAGING WITH THE CARE TEAM
After downloading Voi’s free, mobile application, individuals with behavioral health issues can start creating a care team through simple digital invites. Care team members’ photos appear around the patient’s photo in the app as each accepts the invitation.
If a patient is in immediate crisis,Voi offers active rescue services through coordination with local law enforcement and emergency services.
Once an individual opts in, our machine learning algorithm continuously scans the individual’s messages behind the scenes, looking for risk indicators. If the individual provides additional permission, Voi Reach can also continuously scan social media platforms, such as Facebook or Twitter, for language that might indicate increased risk. Upon identifying high-risk data, the algorithm automatically sends a notification to the BHC to contact the patient.