Rider insurance
As part of our commitment to the safety of our users, we’ve partnered with top insurance providers to keep you covered every time you ride with Voi.
Coverage details by country
In some countries, we provide third-party liability and/or personal accident insurance. The availability depends on factors like local laws and regulations.
Where insurance is offered, the cost is already included in the rental price of our vehicles – no need for you as a rider to subscribe separately or pay extra.
For details about insurance coverage in each country, tap the links below.
Had an accident?
- Call emergency services if needed.
- Report the accident in the Voi app.
- Document the incident thoroughly.
- Share details with others involved.
We’re here to help
If you need assistance, our dedicated support team is available around the clock.
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Take photos and exchange contact details
Remember to document as much as possible. Take photos of the involved vehicle(s), including the vehicle ID, any damage to property and the location of the accident.
Also, exchange contact details with any other people involved in the accident. This will help us with any necessary follow-up.