How can we help?

Don’t worry, we’ve got you covered! If your phone battery dies, just make sure to park the scooter at an allowed parking spot and we will end the ride for you. The ride will automatically end if the scooter remains idle for 10 minutes to ensure a smooth experience for you.

Keep in mind that if you leave the scooter in a No Parking Zone, you risk getting a fine for improper parking. If you still need any further help or confirmation on your ride ending, feel free to contact us via the chat directly in the app or on the web!