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What do the different zones in the Voi app mean?
Dec 16, 2024
To ensure safe operations, we created different types of zones in the Voi app. These zones were decided with the support of local authorities and based on the accessibility of the areas, traffic intensity, infrastructure, demand, etc. Learn more about our zones below.
Slow-Speed Zones - The yellow areas on the Voi map are slow zones. These are mapped out in certain areas where you shouldn’t ride as fast, and where your Voi e-scooter will automatically run slightly slower. Whether you’re inside a slow zone or not, you should always be aware of your surroundings, pedestrians, and other road users.
Great Parking Spots - Green areas marked with a P are prime parking spots. If you park here, you’ll get a credit to use toward your next ride.
Mandatory Parking Spots - In some cities, you’re only allowed to park in conveniently located, designated parking spots (indicated in blue). Plan your journey before you ride to find the best spot at the end.
No Parking Zones - It’s not appropriate or permitted to end your ride in certain places. That’s why we have no parking zones, where you won’t be able to end your ride. Leaving a scooter in one of these areas will lead to a penalty of £25.
No Riding Zones - The grey areas are no-riding zones. You must not ride or park a scooter in these areas.
Outside the Voi Zone - It’s against the rules to ride a Voi outside the Voi Zone. A thick red line delineates the end of the Voi Zone from the surrounding area. Your scooter will come to a complete stop, and you won’t be able to end your ride. Move it to a place where you’re allowed to park. Leaving a scooter outside the Voi zone will lead to a penalty of £25.